Key Role and Responsibilities

• Build up CRM long term strategic plan and create brand experience, engagement program with key message alignment to achieve the agreed communication strategy and business goal
• Create and implement CRM events and activities to support business goal aligned with marketing theme and strategy
• Maintain customer relations of acquired customers

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management or any related field.
• Minimum GPA of 2.70 for undergraduate and 3.30 for postgraduate studies
• Good command of English (TOEIC score of 550 or higher)
• Experience in CRM, Events
• Having basic understanding of consumer behavior and marketing concept
• Team player with excellent interpersonal skills
• Strong service mind, negotiation, excellent communication and event organization skills
• Proficient to manage data to enhance customer relationship
• Ability to work independently as well as within multi-functional teams and external stakeholders
• Be able to work during weekend and outside Bangkok e.g. weekend event in upcountry